Shipping Policy

Hand Delivery

Fränny Bakes hand delivers to the following areas in Southern California:

  • Santa Monica
  • Culver City
  • Venice
  • Brentwood
  • Beverly Hills
  • Hollywood

There is a $25 delivery charge per each establishment. If more than one basket is going to the same location there is only one delivery fee.

Shipping

Outside of the above areas, your basket will be shipped. To make sure your order is received lovely and fresh we do not ship over the weekends.

Orders received on the following days ship as follows:

Monday before 5pm . . . . . . . . . . . . . . . . . Ships Tuesday
Tuesday before 5pm . . . . . . . . . . . . . . . . . Ships Wednesday
Tuesday after 5pm - Sunday 5pm . . . . . .  Ships Monday

At Franny Bakes we do our best to get your order out on time. We purposefully keep the company small to ensure the quality of our confections. Sometimes this can delay your shipment.

Double check your recipient's address before submitting your order. FrännyBakes cannot be responsible for orders that are delayed or returned due to incorrect or undeliverable addresses provided by the customer.

Refund Policy

If for any reason our product does not arrive at your door in satisfactory condition, please contact us within 24 hours of receipt of the product. We are happy to resend the order or give you a full refund. Please call us at 310.310.3355 to begin the process.

Freshness

Our confections are best enjoyed within a few days of receipt. If you would like to store them longer, place the goodies in a vacuum sealed container and refrigerate.They will be good for about 2 weeks. Bring to room temperature before serving.